My Citadel was an e-wallet service, which enabled purchases to be made online. Funds were deposited into the virtual wallet and this was used to pay for goods and services supplied by online merchants. The service was operated by Citadel Commerce, a Canadian based financial services company, headquartered in Vancouver. The company was and still is registered and licenced to operate in the United Kingdom. Its European office is based in Orpington, Kent. The My Citadel service was launched at the beginning of the century, and was popular with online gamers, who used it to fund their spending on online casinos and bingo sites. However, the service has now been withdrawn.
Citadel now focuses on providing instant banking services, which enable customers to make purchases online using their own funds taken from their own personal bank accounts. The service is available in around a couple of dozen countries across the world, including many in Europe and most of the major international economies. These include the United States, Canada, the United Kingdom, Germany, Japan, Australia and New Zealand.
Using your own money to pay for online purchases means that you can avoid the interest charges that usually accompany the use of your credit card. In that sense, using a service like Citadel’s is similar to using your debit card. The difference is that you do not need to give your personal financial information and banking details every time you buy goods online. Instead, you just register your details with Citadel, and they take care of the rest. All you need is an active internet enabled bank account with one of its member financial institutions. Funds can be transferred instantly, but in any case within the next working day.
When you click or tap on the “Instant Banking” icon on your chosen merchant’s website, you are directed to your own bank’s log in system, so you don’t have any new username or password to remember. You then approve the payment, which is made directly from your own bank account to the vendor. In this way, the vendor has no need to be given your own banking details. These details are not stored on any of Citadel’s databases either, so the system is therefore particularly secure. This security is further enhanced by the encryption of the communication between the customer and Citadel’s instant banking service, which means that your personal data is even further protected from unauthorised access.
Because the service is so widely available internationally and is so quick and convenient to use, online bingo sites often accept this method of payment for you to make deposits. Whilst it is a shame that we have lost the option of their e-wallet service, this has allowed the company to re-focus their efforts on this inexpensive and efficient alternative, which many online bingo players take advantage of to this day. To find out which online sites accept this innovative payment method, look out for the details on our comprehensive site review service here at Busy Bee.
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